Privacy and data protection

1. Processing of personal data

In accordance with the amended law of August 2, 2002 regulating the protection of personal data in computer processing as amended relating to the protection of individuals with regard to the processing of personal data, the processing of personal information relating to customers has been the subject of a declaration to the National Commission for Data Protection (CNPD). In addition, HANKO Sàrl undertakes not to communicate, free of charge or with compensation, the contact details of its customers or employees to a third party. The customer has a right to access, modify, rectify and delete data concerning him, which he can exercise with HANKO Sàrl.

2. Browsing cookies (cookies)

To find out more about cookies and their use on www.hanko.lu please consult the page: Cookie Policy

3. Links

The site www.hanko.lu may contain links to third-party websites. As HANKO Sàrl does not exercise any surveillance on these sites, the user acknowledges that HANKO Sàrl cannot be held responsible for the provision of these sites and external sources, and cannot bear any responsibility for the content, advertisements, products, services or any other material available on or from these sites or external sources. In addition, the use of information that you may provide to third parties on other sites or that such third parties may collect on other Internet sites is not governed by this Privacy Policy. You should carefully review the Privacy and Personal Data Protection Policy of third-party websites and contact the publishers of those sites if you have any questions about how they use information about you. HANKO Sàrl cannot be held responsible for any third party that does not use the information concerning you in accordance with the Privacy Policy of this third party or in accordance with any contractual or legal obligation to which this third party may be subject.

4. Security

All data collected by HANKO Sàrl is stored securely.

As part of the payment process, the latter being entirely and exclusively managed by banking organizations, no personal data is collected or recorded by us.

5. Modification and access to your personal information

You can ask HANKO Sàrl to communicate to you, correct, update or delete the information you have provided on the site, and which you have authorized to be stored in the customer database, by contacting us (see below: "Contact Us"). Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you personal data concerning you. Your request will be satisfied within two working days, subject to the non-abusive nature of the request. Regarding the rights of rectification and deletion: the preconditions are identical to those concerning the right of access. Finally, HANKO Sàrl may also keep copies of communications with users of the www.hanko website for archiving purposes. read, invoices and emails received by our users.

6. Contact us

If you have any questions about the Privacy Policy and the practices of the company HANKO Sàrl with regard to the protection of personal data, do not hesitate to contact us by email at info@hanko.lu.